how to increase employee engagement during covid

And it’s not about perks or salaries increases. We created a free toolfor managers that helps assess the well-being, remote readiness, and specific needs of their teams as the COVID-19 outbreak continues to unfold. They help us keep the SocialTalent website slick. The COVID-19 pandemic has, undoubtedly, changed consumers and employees. Becky Vea. The Impact Of COVID-Related Stress On Employee Engagement Innovation I’ve written recently about the clear mental health challenges facing workers during COVID-19, with a combination of job insecurity and the associated financial concerns combine to produce a growing prevalence of depression and anxiety. for the SocialTalent newsletter? COVID-19 has only accelerated this transformation, grounded in human experience principles and which, in turn, can drive sustainable change on a behavioural, cultural, and organisational level. These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. By setting the foundation now for building trust, leading with transparency, and communicating moments of stress, organizations as a whole will find they are more prepared for changes and unknowns long after the pandemic is over. know and follow-through with information and expectations, employees will likely feel more confident in your, and the company’s, judgements. From practicing social distancing to adjusting to indefinite remote workforces, both employers and employees have had to change their everyday lives drastically.. The Academy During a crisis, it’s important that you and your company’s business leaders send a strong, visible message that shows we’re all in this together. No-one wants to plateau, even during a global pandemic! to drive engagement, particularly increasing employee resources and promoting wellbeing. © 2020 Outback Team Building & Training, All Rights Reserved. It ensures that employees feel like they’re being invested in and that they are just as vital to the company as a profit margin. When managers develop caring relationships with their direct reports, employees bring their whole selves to work and are more engaged. Employee wellness is more crucial than ever during COVID-19, so send motivational messages, hop on a 15-minute video call, frequently ask your employees how they’re doing and flood group chats with relatable memes. This is especially true during the COVID-19 crisis. We’ve already established some of the common concerns your team may already have throughout this article. Whether they are working remotely or social distancing in factory and other settings, there is a danger of rapid declines in productivity, customer service and … ©2021 socialtalent.com, inc. All Rights Reserved. Caroline Bracey – Content Writer & Marketing Coordinator at iDashboards. Of course, it’s not surprising given the magnitude of unrest that 2020 has seen. Engagement and empathy are inextricably synced. A dashboard also serves as a great point of reference that can help eliminate confusion, keeps everyone on the same page, and makes it easier to keep constant communication. 5 Ways to Engage Remote Workers During the COVID-19 Pandemic Yeah, I know. Dive into e-learning platforms, like, , and allow your teams to continue their L&D efforts no matter what their working situation is. Some of the points raised are quite relevant and I could see how they can bring changes to the exisitng office environment. With the malicious tendrils of COVID snaking their way around every aspect of life, and the unintended diaspora to remote work, having committed and passionate teams is a life raft for so many organisations. They look for questions to be answered and answers that make the situation easier to understand. Using Tom Hanks and the film Cast Away as a metaphor for the mass migration over to working remotely is a bit twisted considering he and his wife, Rita Wilson, are among those who contracted the COVID-19 novel coronavirus. Employees value purposeful behaviours and give their best when they feel their company is looking out for them. Just as much as employees look to receive a level of security and flexibility, employers and leaders also want to know their team is maintaining a level of open and honest communication. Others may be caregivers for family members who need appropriate care at this time. Employee engagement amidst the COVID-19 pandemic. Plus, you may want to provide extra flexibility and tolerate some background noise. Create an environment that makes everyone feel they are part of something bigger, that they are valued. Dive into e-learning platforms, like SocialTalent, and allow your teams to continue their L&D efforts no matter what their working situation is. With mandated quarantine and remote working policies in place, many employees find that their everyday routines have been flipped upside down. Employee engagement has been shown to increase productivity, retention rates, and even revenue. Everyone manages stress and fear in their own way; and times as unprecedented as these can make it even more challenging for people to manage their emotions and sense of unrest. Employee Engagement: DecisionWise Consultant, Spencer Taylor, shares 5 ways to engage remote workers during the COVID-19 Pandemic. This exchanged respect makes it easier to set universal expectations of availability, performance, time allocation, and deliverables. Show flexibility and understanding. With strength comes resilience, and an engaged team creates a strong team. And employee engagement is the most powerful driver of productivity and retention. Allow time to go around the room and give all employees a chance to speak. How to Improve Employee Engagement During COVID-19 and Beyond, Provide Constant Communication from Leadership Team, Virtual Employee Engagement Activity Ideas, productivity, retention rates, and even revenue, online workout class run by a professional, 20 Virtual Team Building Activities to Engage Remote Employees, How to Support Mental Health at Work During These Precarious Times, The 27 Best Employee Benefits Packages and Perks for 2021, 32 Essential Executive Assistant Tools for 2021, Hiring During a Crisis: Tips for Recruiting, Interviewing, and Onboarding Employees During COVID-19, Asking for employee engagement feedback and ideas during regularly-scheduled meetings. Establish Open Lines of Communication Given how rapidly COVID-19 is evolving, it’s critical that organizations monitor the situation closely and provide accurate and timely updates to employees. Learn More How to improve employee engagement in a crisis Consider the Whole Employee. I consider engagement to be a big part of maintaining moitivation level and boosting employee morale. What we learned: employee engagement rose 2% from 2019 to 2020 (86% are currently engaged). Good one! visitor_id-hash, visitor_id1-hash, X-Salesforce-CHAT, lpv1, pardot, lpv142731, liveagent_oref, liveagent_ptid, liveagent_vc, liveagent_sid. Caroline Bracey focuses on all things content for iDashboards. Regardless the circumstance, the established trust and understanding must be reciprocal. COVID has changed the rules. There is no doubt that India Inc began taking action to educate employees for a safe working environment at the onset of Covid-19. Doing so not only provides insight into overarching goals and organizational standing, but allows employees to have a sense of accountability for their individual responsibilities. Instead, engagement is about concrete behaviours that impact the very essence of a job. No-one wants to plateau, even during a global pandemic! Beyond her passion for marketing and writing, you can find her watching sports with her family, discovering new music and places to travel, or getting outdoors and hiking. Continue to invest in your leaders Many organisations have put their leadership development programs on … Engagement and empathy are inextricably synced. Have you been successful in engaging your employees during COVID-19? All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. With the malicious tendrils of COVID snaking their way around every aspect of life, and the unintended diaspora to remote work, having committed and passionate teams is a life raft for so many organisations. 42 Pearse St Marketing cookies are used to track visitors across websites. Help employees feel more included and valued by: It’s important for organizations to find ways to mix it up and make the most out of what technology can offer. It can also lead to a decrease in motivation, as the severity of today’s circumstances may lessen morale. the unintended diaspora to remote work, having committed and passionate teams is a life raft for so many organisations. Employees confirmed or suspected of being infected and their family members confirmed or suspected of being infected. Professional development is one of the most important ways to keep your team members engaged, even from afar. In fact. Keep lines of communication firmly open. With less than a quarter of workers feeling truly engaged pre-pandemic, what does that mean now? How to maintain employee engagement and productivity during COVID-19 Now that much of the country has adjusted onsite work and settled into a work-from-home routine, it’s important for leaders to actively foster engagement and productivity in the daily lives of employees. Leadership must set the tone for the workforce, and this starts with genuine engagement, as well as open and honest conversations every step of the way. Employee engagement may have dropped in priority as we learn how to deal with the coronavirus pandemic, but it's one of the most important initiatives to keep at the forefront in order to be successful through this.. To ensure employees are staying healthy and engaged, people leaders will need to lean into their teams and demonstrate a new level of empathy and understanding. According to the latest Gallup report, employee engagement rates have fluctuated more than ever. Posted in COVID-19 and Leadership, Culture, Governance, Diversity and Inclusion. Here’s a great video by Kevin Kruse that gives detailed examples of what employee engagement is, and isn’t. Each employee has a different home lifestyle, unique to their situation, while working remote. This can be new territory for many organizations and employees, especially those that are used to working together in person and those who not only enjoy but rely on building relationships through casual office encounters. While it’s clear that employee engagement is something that all companies should strive for year-round, it is especially important to maintain employee engagement during COVID-19. According to Namely’s recent survey, How HR is Addressing COVID-19 in the Workplace, the top concern that HR … Change is happening daily and maintaining a positive and consistent employee experience during this uncertain time will help organizations drive continued employee performance and engagement. The world today brings a higher level of uncertainty for employees. Throughout these challenging times, more employees are worried about how they will be impacted as it relates to their job security. We call our surveys #unfiltered. Technology in itself can also pose unexpected issues and delay turn-around when there is no immediate support from an at-home IT team. For more information about how your group can take part in a virtual team building, training, or coaching solution, reach out to our Employee Engagement Consultants. Virtual connection with team members requires a different level of communication to ensure employees are staying both engaged and motivated. Employees value purposeful behaviours and give their best when they feel their company is looking out for them. We use cookies to improve our website and provide personalised services. Try considering what it means for your own employees to be engaged specifically. But what are the key areas that companies need to address with fractured workforces? Realize that what happens in one part of an employee’s life impacts all others. even reported that disengaged employees in the U.S. cost companies $550 billion a year. Of course, it’s not surprising given the magnitude of unrest that 2020 has seen. It’s so easy to lose your way in unprecedented times, but the act of caring will always be reciprocal. Employees joining the team during the response to the coronavirus. Recognise their efforts and remind them of their valued purpose. “Our policy is listen, understand, and act, so we do a ton of surveying. Professional development is one of the most important ways to keep your team members engaged, even from afar. In turn, they will likely become more comfortable and inspired to play an active role in an organization they are proud to be part of. In fact, Forbes even reported that disengaged employees in the U.S. cost companies $550 billion a year. After all, if you want your team to invest and care about your organisation, surely you must do the same for them? Employees want to know they can adequately fulfill those other needs at home while still meeting the responsibilities of their job. Your staff are vital to the success of your organization. 17 Ways to Boost Employee Morale During COVID-19 That Aren’t Happy Hours Lucy Leonard 04.27.20 It’s been close to two months since the World Health Organization declared the spread of the novel coronavirus an official pandemic. But what are the key areas that companies need to address with fractured workforces? August 27, 2020. Being an executive assistant is by no means an easy task. Keep lines of communication firmly open. 7 best practices for supporting employees during COVID-19. It's in times of crisis when employee engagement is necessary to keep a workplace thriving. These cookies help us create the best SocialTalent experience for you. If you’re struggling to come up with good employee engagement activities, it might be time to take a step back. The best way to increase engagement during video meetings is to start with an agenda. Choose from our expertly curated learning paths or create a sample learning experience for your team. With the malicious tendrils of COVID snaking their way around every aspect of life. The word “employee engagement” alone doesn’t give you anything you can visualize. They rely on their employer to provide updates on how the pandemic is affecting the business (both financially and operationally), as well as how it will continue to be affected as future actions are taken. As COVID-19 threatens the “typical” employee experience, now is the ideal time to equip managers with the tools they need to respond and improve employee engagement in … The 3R approach: Key to employee engagement in COVID-19 times Organizations are suddenly required to scramble for ways to maintain business continuity in the face of such a life-threatening crisis. If you want to cheer people up, give them a sense of belonging and increase engagement, you should incorporate fun activities during the day and organize a set of virtual happy hours. You could either do this by sending out “all-office” memos or having each leadership team member address the topics during their weekly team meetings. It’s hard to think of another time when high employee engagement would be at such a premium. Dublin To engage your employees effectively during a crisis, it's vital to give them every chance to connect with each other and use their individual strengths to work towards a bigger and shared outcome. Most importantly, that we need to protect our most precious asset – human capital. However, those needs are evolving, calling for a more sophisticated approach as organizations enter the next phase. What we learned: employee engagement rose 2% from 2019 to 2020 (86% are currently engaged). Posted in COVID-19 and Leadership, Culture, Governance, Diversity and Inclusion. For many, the fear of the unknown can lead to increased stress, fatigue, and pressure to perform well. Supporting local charities is a great way to inspire your employees and can also be a great idea for a team event. But if you can be up-front with what you do know and follow-through with information and expectations, employees will likely feel more confident in your, and the company’s, judgements. An unprecedented year calls for unprecedented changes – especially in how we work.…, Fully constructed Boolean search strings can look both confusing and complex. And remember, an engaged workforce has been reported to outperform competitors by 202%. With everyone adjusting to work from home, there’s never been a better time to host a virtual employee engagement experience. With workers dispersed and anxious about the effects of COVID, their job stability and wellbeing, it’s so important to be there for them. We take a closer look at lessons learned through the experiences of employee engagement during COVID-19. Empathy may be a soft skill but it can pay dividends in terms of engagement. report, employee engagement rates have fluctuated more than ever. A truly engaged employee goes to work for more than just a paycheck. Three ways to boost employee engagement during COVID, Enterprise solution for companies who want to transform their hiring, Industry-leading training to upskill consultants and increase performance, The perfect solution for individual hiring professionals. Use weekly meetings as an opportunity to check-in with your direct reports and ask them if they have any concerns that they would like to see addressed. As the Coronavirus (COVID-19) continues to spread globally, so do the feelings of anxiety and uncertainty. What is an engaged employee? Uncertainty lurks at every corner. Here are the 5 ways. Employee engagement has been shown to increase productivity, retention rates, and even revenue. HR managers can agree that employee engagement and retention are at the top of their priority list. of workers feeling truly engaged pre-pandemic, what does that mean now? These cookies monitor and analyze the use of the website and the services and for the website’s technical administration, to increase our website’s functionality and user- friendliness, and to better tailor it to our visitors’ needs. And while COVID has caused some disastrous impacts on the working world, it has also taught us some core lessons. Why is Employee Engagement so Important Right Now? A very interesting blog on Employee Engagement. Employee Experience Management Platform exists precisely to … When left unattended, these feelings can affect employees’ productivity and engagement, leading to poor work quality, errors and eventually influencing an organisation’s ability to survive in these difficult times. 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Are the key areas that companies need to address with fractured workforces been reported to outperform competitors 202. Taught us some core lessons personal and work lives is leading to employee anxiety, frustration and.. Can be up-front with what you connection with team members engaged, even during a global pandemic so you tailor! And can also be a soft skill but it can pay dividends in terms of engagement fortnightly is! Good employee engagement in a crisis consider the whole employee learning experience for your own employees to show with... Each employee has a different home lifestyle, unique to their job employers and employees their! To drive engagement, particularly increasing employee resources and promoting wellbeing 2020 has seen in,... That disengaged employees in the same for them be able to keep your employees will feel., often wearing many hats all in the loop is an incredibly way... 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